FAQs

Q1: What kind of clothing does Clairet offer?
A: Clairet offers a curated collection of stylish, high-quality clothing for women, including casual wear, work outfits, and special occasion pieces. We focus on timeless designs that combine comfort and elegance.

Q2: How can I place an order?
A: You can browse our collection online and add items to your cart. Once ready, proceed to checkout and follow the steps to complete your purchase.

Q3: What payment methods are accepted?
A: We accept all major credit and debit cards for online purchases.

Q4: Does Clairet ship internationally?
A: Yes! We offer international shipping. Shipping times and costs vary depending on your location. For customers in the UK, shipping is free.

Q5: What is your return and exchange policy?
A: Items can be returned or exchanged within 30 days of purchase, provided they are in original condition with tags attached. Refunds are processed within 5–7 business days after we receive the returned items.

Q6: How can I know my correct clothing size?
A: We provide a detailed sizing guide on each product page. If you are unsure, our customer support team is happy to help you choose the right fit.

Q7: Can I receive updates on new collections and promotions?
A: Absolutely! Sign up for our newsletter on our website or follow us on social media to stay updated on the latest arrivals, special offers, and exclusive events.

Q8: How can I contact Clairet for questions or support?
A: You can reach us via email at support@clairet-london.com, Our team is happy to assist you!

How do I exchange a product?
A: You can request an exchange via your account or contact customer service. We will provide instructions for the process.

When will I get my refund?
A: Once we receive and inspect the returned product, we will refund your payment within 5–7 business days.

Can I cancel my order?
A: Orders can be canceled if they haven’t been processed or shipped. Contact our customer service as soon as possible.

Can I change my shipping address after ordering?
A: Only if your order has not yet been shipped. Contact customer service they wil help you further

Do you ship internationally?
A: Yes, we ship to many countries. Shipping fees and delivery times vary by location.

 

.